SunTran is reaching out to the public in an effort to improve its services.
The company, which has been based in the City of Ocala since 1998, recently took to the internet with a survey to ask its users for feedback on a variety of their services.
Questions posed to respondents include which routes they use and how frequently they use them, as well as reasons for riding and basic riding patterns. For riders who have been using the service since before 2018, the survey includes a question about whether or not the route changes at that time impacted their usage. The final question of the survey asks respondents to choose from the top three improvements they think are most important, including safety/security changes and timelier transfers.
According to its website, SunTran currently provides fixed-schedule service on seven routes in Marion County. Routes operate from 5 a.m. to 10 p.m. on weekdays and Saturdays.
The Downtown Ocala Transfer Station, located at 501 NE 1st Ave, serves as the central stop for six of the seven routes that the company operates.
Share your feedback by visiting the Ocala SunTran survey website.