Ocala Electric Utility is reminding local residents to be aware of potential utility payment scams.
OEU will never call customers to demand payment using any prepaid cards or debit cards. Representatives of OEU will never call, email, or appear unannounced at a customer’s door in an attempt to sell energy-saving products, and power is never cut to businesses after hours.
According to OEU, there are red flags that customers should look out for to better protect themselves from potential payment scams:
- Be suspicious of callers who demand immediate payment.
- Never give out any personal or financial information to anyone who calls or sends an email.
- Never wire money, provide debit or credit card numbers to a stranger, or meet a stranger in-person to make a payment.
If a customer believes that there is a problem with their account, they are encouraged to call the City of Ocala at 352-629-2489.