Marion County commissioners have recognized the week of April 10 to April 16 as National Public Safety Telecommunicators Week.
The proclamation, which was made during the Marion County Board of County Commissioners regular meeting on Tuesday, celebrates the men and women who serve on the county’s Public Safety Emergency Telecommunications team.
Emergency Telecommunicators are the first contact that Marion County residents have with emergency services, and they help connect those residents in need with first responders.
Emergency call takers, dispatchers, and technicians who maintain radio and emergency phone and computer systems, communications staff trainers, communications center personnel, and other public telecommunications staff work tirelessly, often behind the scenes, to help citizens during emergencies.
National Public Safety Telecommunicators Week has been observed in the United States since 1981. The week is designated as a time when residents can thank public safety workers who respond to emergency calls and dispatch emergency personnel and equipment during times of crisis.
Emergencies that require fire, emergency medical services, or law enforcement can occur at any time. Emergency Telecommunicators understand that when an emergency occurs, the prompt response of firefighters, paramedics, and law enforcement personnel is critical to the protection of life and preservation of property.
“We celebrate and appreciate everyone who works within our first responder teams. However, it is important to recognize and appreciate the unseen heroes who deliver a vital connection between citizens and first responders. These men and women exhibit compassion, understanding, and professionalism during the most stressful times of many individuals’ lives,” said Public Safety Communications Director Kyle Drummer.
Marion County Public Safety Communications is one of the first 25 centers in the world to become dual-certified in fire and emergency medical response from the National Academy of Emergency Dispatch. For more information, visit the Marion County Public Safety Communications webpage.