The Ocala Electric Utility (OEU) is warning residents to be on the lookout for utility payment scams.
Due to an increase in utility payments and door-to-door scams across the United States and within the local community, OEU is reminding customers to maintain their awareness of potential scams.
As these occurrences are on the rise, OEU offers the following tips to help keep customers safe:
- OEU will never call its customers demanding payment using any prepaid cards, debit cards, or gift cards.
- OEU will never call, email, or appear unannounced at a customer’s door selling energy-saving products or information.
- OEU does not request financial information to issue refunds.
- OEU does not cut power to customers after hours.
If any customers believe that there is a problem with their account, or they are being solicited to sign up or purchase a service, they are encouraged to call Ocala Electric Utility at 352-629-2489.
For more information, please call 352-629-2489 or visit the Ocala Electric Utility webpage.