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Ocala
Thursday, September 22, 2022

Marion County residents weigh in on internet service quality

Residents across Marion County submitted letters to voice their thoughts on the quality of internet service in the area.

“In response to a letter from a Summerfield resident with slow internet: I’m literally the only home in my neighborhood that can’t get Spectrum. I called Spectrum before signing the contract on my home to ensure I could get service, and they said my address was serviceable. I closed on my home and called to switch internet from my previous address. No problem – the tech comes out and tells me it’s not serviceable, and the only way for it to ever become serviceable is for me to pay almost $8,000 to build the line. Meanwhile, Spectrum switched my service to my new address and continued to send me bills for a monthly service which I never had. They billed me for 9 months without ever being hooked up,” says Ocklawaha resident Brenda Adkison.

“For those in Summerfield, check out T-Mobile internet. It is cellular based and costs $50/month. Speeds are sometimes over 100 Mbps,” says Raymond Festino, Ocala resident.

“I’m writing to complain about the poor internet signal on the northwest side of Ocala. Although still slightly rural, there certainly is enough of us here to warrant the ability to connect to WiFi or another service that allows us to have an affordable internet carrier. While I have no doubt that my complaint is one of many, I know there is strength in numbers, so please add my complaint to the list,” says Ocala resident Jill Spero.

“I agree that the internet options in the Dunnellon area, particularly the Hills Of Ocala area, are horrible. The only option we have is satellite, and they charge you a fortune while you only have the service occasionally. With all the building that is going up in this area, I just can’t believe we can’t get some internet companies to come in and provide service. I know that people would jump at the chance to get on regular internet service. Please help us out in this area,” says Mary Emerson, Dunnellon resident.

“I, too, agree with a recent letter from a Dunnellon resident. I live in the same area and internet is almost nonexistent. Cellphone coverage is almost nonexistent as well. Come on, Marion County, this is 2022, not 1922. As much as we love the area, it’s to the point that we may be moving because our family doesn’t have the services that we should have. With so many families moving into our state, you would think Marion County would be ahead of the game. Unfortunately, they are not,” says Ocala resident Aimee Hausy.

Would you like to share your thoughts with us? Share them in a comment or by writing a Letter to the Editor.

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