Two Ocala residents recently submitted letters to Ocala-News.com to voice their concerns on the quality of cellphone service in Marion County.
“We live in Stone Creek. We literally live in a dead zone between two Verizon towers, per Verizon. If my phone is not connected to my home Wi-Fi, I would only have one bar. Verizon has no plans to add a tower, or they have asked and no one wants the tower in their backyard. There has to be a place to locate it. If there is a power outage and I have no internet to connect my phone, I have no phone service. Verizon gave us a booster, but that also will not work in a power outage. Who can help safeguard communications?” says Helen Burnett, Ocala resident.
“I submitted a letter earlier this week describing the nightmare I’m dealing with as I try to get internet at my new home. I saw recent letters regarding the issue of cell service, and this is also a huge problem for me. I honestly can’t believe this is happening in 2023 in a fairly large city. Even my mom had better service 5 years ago in the middle of nowhere in Wisconsin, and she lived in a town of 700 people. Can someone lead me in the right direction as to who I need to talk to within the Ocala/Marion County government? I would be more than happy to initiate a “fight” for the people of Ocala, I just don’t know where to start and need some guidance,” says Ocala resident Nina Bongiovanni.